Clutch

Your data, protected

We keep your information safe so you can rely on Clutch for fuel, gas, diesel, and emergency services. This summary highlights how we collect, use, and protect your data.

Last updated: 2025

Information we collect

Account details you provide, like name, email, phone number, and address.
Order and delivery details, including locations you enter for service.
Device and app analytics to help us keep the app reliable and improve performance.

How we use your data

To deliver fuel, gas, diesel, and roadside services you request.
To communicate about orders, support, product updates, and safety notices.
To improve reliability, prevent fraud, and comply with legal requirements.

Sharing

Operational partners who help fulfill deliveries and payments, under strict confidentiality.
Service providers for analytics, infrastructure, and communications, limited to necessary use.
Law enforcement or regulators when required by law or to protect safety.

Security

We use encryption in transit, access controls, and monitoring to protect data.
Only authorized team members can access customer data for support or compliance.
If an incident occurs, we will investigate and notify affected users where required.

Your choices

Update your profile details anytime in the app.
Request data deletion or a copy of your data by emailing privacy@clutchenergies.com.
Manage marketing communications through preferences in the app or email opt-outs.

Data retention

We keep data while your account remains active and as needed for legal or operational reasons.
When data is no longer required, we delete or de-identify it following our retention schedule.

Contact

Questions or requests: privacy@clutchenergies.com.
For urgent safety concerns, use the app emergency flow or call our hotline.

Have a question?

Email privacy@clutchenergies.com or visit our contact page. We will respond as quickly as possible.